How to - Turn off Randomized MAC on iOS or Android

The Wartburg network is protected by Network Access Controls. Devices must be registered to gain access to network resources and the internet. These controls utilize your devices unique MAC Address to identify and authenticate. Newer mobile devices have begun to ship with a function that randomizes the MAC Address for the interface. While this feature could provide some privacy on other public networks, it will also be irritating for you to have to constantly re-register your device on our network.

So, if you have been having issues with your phone constantly need to be re-registered on our network, you'll want to use the steps below to see if this function has been enabled and learn how to turn it off.

 

iOS (Apple)

iPhone, iPad, or iPod touch

  1. Open the Settings app, then tap Wi-Fi.
  2. Tap the information button next to WC_Wireless.
  3. Tap Private Address to turn it off. If your device joined the network without using a private address, a privacy warning explains why.

Apple Watch

  1. Open the Settings app, then tap Wi-Fi.
  2. Tap the name of the network you joined (WC_Wireless). If you haven't joined the network yet, swipe left on its name and tap more.
  3. The more button in Wi-Fi settings
  4. Tap Private Address to turn it off.

Android (Google)

Note: The instructions may vary as Android varies per device manufacturer. 

General

  1. Open the Settings app.
  2. Go to "Network & Internet" or "Connection", then choose "Wi-Fi" to access Wi-Fi settings.
  3. Tap the gear icon associated with WC_Wireless. If there is no gear, just tap the network name.
  4. Most common places to find Private Address setting within this pop-up:
    • MAC Address Type > Device MAC
    • Advanced > Privacy > Use Device MAC
    • Advanced > MAC Address Type > Phone MAC
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Details

Article ID: 954
Created
Wed 10/5/22 1:31 PM
Modified
Mon 11/14/22 8:33 AM