Installing Office 365

Sign in to download Microsoft 365

  1. Go to www.office.com and if you're not already signed in, select Sign in.

    Note: If you're using Microsoft 365 operated by 21 Vianet, sign in with your work or school account to login.partner.microsoftonline.cn

    If you're using Microsoft 365 Germany, sign in with your work or school account to portal.office.de.

  2. Sign in with the account you associated with this version of Microsoft 365. This account can be a Microsoft account, or work or school account. I forgot the account I use with Office

  3. After signing in, follow the steps that match the type of account you signed in with.

    You signed in with a Microsoft account
    Line

    1. From the Microsoft 365 home page select Install Office.

      Screenshot of Office.com home page after signing in
    2. Select Install (or depending on your version, Install Office>).

    You signed in with a work or school account
    Line

    1. From the home page select Install Office (If you set a different start page, go to aka.ms/office-install.)

      Notes: 

      Screenshot of Office.com if signing in with a work or school account
    2. Select Office 365 apps to begin the installation.

    The 64-bit version is installed by default unless Microsoft 365 detects you already have a 32-bit version of Microsoft 365 (or a stand-alone Microsoft 365 app such as Project or Visio) installed. In this case, the 32-bit version of Microsoft 365 will be installed instead.

    To change from a 32-bit version to a 64-bit version or vice versa, you need to uninstall Microsoft 365 first (including any stand-alone Microsoft 365 apps you have such as Project of Visio). Once the uninstall is complete, sign in again to www.office.com and select Other install options, choose the language and version you want (64 or 32-bit), and then select Install. (See Install Visio or Install Project if you need to reinstall those stand-alone apps.)

    Notes: 

  4. This completes the download of Microsoft 365 to your device. To complete the installation, follow the prompts in the "Install Microsoft 365" section below.

    Tip:  Don't see an install option after signing in? There could be an issue with your account. Select Need help? from above and review the solutions under Account questions.

Install Office

  1. Depending on your browser, select Run (in Microsoft Edge or Internet Explorer), Setup (in Chrome), or Save File (in Firefox).

    If you see the User Account Control prompt that says, Do you want to allow this app to make changes to your device? select Yes.

    The install begins.

    Shows the progress dialog box that appears when Office is installing

  2. Your install is finished when you see the phrase, "You're all set! Office is installed now" and an animation plays to show you where to find Microsoft 365  applications on your computer. Select Close.

    Office is installed now. Select Close

Installation or sign in issues?

Tip: You can download and install the Microsoft Support and Recovery Assistant to help with Microsoft 365 installation issues on a PC. For more information, see About the Microsoft Support and Recovery Assistant.

If you're having an installation issue such as Microsoft 365 taking long to install, try Need help? for a list of common issues.

Activate Microsoft 365

  1. To open an Microsoft 365 app, select the Start button (lower-left corner of your screen) and type the name of an Microsoft 365 app, like Word.

    If you have Windows 8.1 or 8.0, type the name of an Microsoft 365 app on the Start screen. Can't find your Office apps?

  2. To open the Microsoft 365 app, select its icon in the search results.

  3. When the Microsoft 365 app opens, accept the license agreement. Microsoft 365 is activated and ready to use.

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