If Multi Factor Authentication (MFA) has not been setup on your Wartburg College Office 365 account yet, you will see the following when attempting to login:
MFA will need to be setup before you are able to login to your account.
Click Next to setup MFA.
Setting Up Mobile App for MFA
This option only requires a Wi-Fi connection to work. To choose this option, click on the down arrow to the right of the first drop-down box and select Mobile App on the first page of the MFA setup. NOTE: this method requires you to download the Microsoft Authenticator App from your phone’s app store.
Setting up the Authenticator App for use with Multifactor Authentication (MFA)
1) Download and install the Microsoft Authenticator App from your phone’s
app store
After the app is installed on your phone, login to your Wartburg email on your laptop.
If MFA is not already setup, you will see a message telling you that your organization requires more information. Click Next and you will see the following page. In the first dropdown box, select Mobile App - Notifications
MFA is now set up on your Office 365 account.
After changing to Mobile App, click Receive notifications for verification and then click Set up
You should now see a QR code displayed on your laptop.
Open the Microsoft Authenticator app on your phone and choose to add an account. Select Work or School account. Then select “Scan a QR code”. You may need to give the app permission to use your phone’s camera.
Use your phone to scan the QR code on your laptop. MFA should then be setup on your Office 365 account.
The app works by sending you a notification when it detects you are trying to login to your Office 365 account. Just open the notification and indicate that you are trying to login. You will then be logged into your account on your laptop.
If you run into any issues while using MFA, contact the TechHub help desk by emailing techline@wartburg.edu or calling 319-352-8767