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Transferring a Teams Call
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When you're in a call, select More actions > Transfer in your call controls.
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Start typing the name of the person you want to transfer the call to and select them when they appear.
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If they're in your org and using Teams or Skype for Business, turn on Ring back if there's no answer to send the call back to you if the recipient doesn't answer.
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Select Transfer to complete the transfer or the dropdown arrow to choose one of the following options:
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Work to transfer the call to their Teams number
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Work voicemail to send it straight to their voicemail
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Any other numbers (like their mobile number) they added to their account
Consult then transfer
You may want to check in with someone before you transfer a call.
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When you're in a call, select More actions > Consult then transfer.
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Under Choose a person to consult, start typing the name of the person you want to reach and select them when they appear.
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Consult with them by calling or using chat.
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When you're ready, hit Transfer.